You can reach our customer service team by emailing support@buttercreamblanketco.com. We strive to respond to all inquiries within 24 hours.
Frequently Asked Questions
How do I get in touch with customer service?
How long does shipping take?
Orders are typically processed within 2-3 business days. Shipping times vary based on location, but most orders are delivered within 5-7 business days.
How do I wash and care for my blanket?
We recommend machine washing your Buttercream Blanket in cold water on a gentle cycle and tumble drying on low. Avoid bleach and ironing to maintain the quality of your blanket.
Do you offer international shipping?
Currently, we ship only within the United States. However, we are exploring options for international shipping and hope to expand our services in the future.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us immediately. We can accommodate changes or cancellations if the order has not yet been shipped.
What is your return policy?
We offer a 100-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange. Please refer to our Return Policy for detailed information.